How do I order animals?

All animal orders are placed online. Submit a Web Animal Ordering Form to sign up for web animal ordering. Upon receiving your form, DLAR will contact you with further information on your logon name, temporary password and ordering instructions.

When can I place an order for animals?

Orders must be placed by Monday before 4:00 p.m for delivery on Friday of the same week or Tuesday or Wednesday of the following week, depending on the vendor.

When do I receive animals ordered?

Animals are received according to the schedule described on the chart below.  Animals will typically be housed by 1:00 p.m. on the day of arrival.  If you require them prior to 1:00 p.m. or do not need them to be housed, state on the Special Request field when you place an order online.

How do I start a standing order?

Submit a Web Animal Order online and state on the Special Request field, that it is a standing order and the frequency of delivery, i.e. weekly, biweekly, or monthly.

What is bar coding?

Bar coding lets us electronically capture data and facilitate per diem billing by using bar-coded cage cards. The cage card IDs are scanned, using a Portable Data Terminal (PDT). The PDT is a device that scans bar codes and stores manually entered data in an independent battery-powered device. The information captured on the PDT is then downloaded onto a computer to be processed. Bar coding lets us perform a thorough cage card audit to keep track of how every cage is used and where it is – letting us track costs easily and accurately. For more information regarding bar coding, please download this Bar Coding document (in pdf).

How do I get new cage cards?

Complete the Cage Card Request section of the Husbandry Services Request Form (in pdf).   Indicate type of card required (yellow cards are for separating animals and white cards are for breeding cages).  You may pick up Berg cage cards in the DLAR main office, MSB 182.  Skirball cage cards can be picked up at the entrance to Skirball Facility in the black card file. Dental cage cards can picked up at the entrance of the facility in the black metal cardholder. Parasitology cards can be picked up at the husbandry technician office in the black metal cardholder.

How do I get access to the facility?

You must have a valid NYU Medical Center ID. Contact the main office to schedule for training. General orientations are normally held on Wednesday at 9AM every week. After completing the applicable web-based training modules and general orientation, you must tour the facility within which they will be working in order to be granted security access. Submit a signed Security Access Form to the Security Office. In addition to the Security Access form, Skirball users must submit a Skirball Agreement Form. For Dental users must report to Security Services at the Washington Square location. Phone number is 443-CARD.

What do I do if I have problems with my activated access card?

Visit the NYU Security office with any problems with your ID and access.

How can I receive animals from another institution, domestically or overseas?

To request animals from another institution regardless if it's a purchase, transfer, or donation, submit a Web Animal Order and select Outside Institutions under the Vendor field. Include on the Ordering Comment field, the institution's contact information (investigator, facility manager, and veterinarian). DLAR cannot accept animals without a health certificate.

How do I ship animals to another institution, domestically or overseas?

Submit an Animal Shipment Form. Cages must be identified clearly to avoid delays in shipping. Shipping is allowed Monday through Wednesday.

How do I transfer animals to another investigator?

Transfers between investigators must be approved by the department. Submit a Husbandry Services Request Form (in pdf) with transfer information in the In-House Transfer Request section. Also complete the Cage Card Request section with the receiving investigator's information.